Shipping Policy

Standard Delivery (FREE): To USA Only

 

• Standard Delivery : Ships in 1 to 3 working days and Transit Time takes additional 5-9 working days.
  
  
• Deliveries are typically made Monday to Friday between 8.00 am - 6.30 pm.
  
  
• Working days are: Monday to Friday (and don't include public holidays or weekends).
  
  
• We do not ship the orders on weekends or holidays.

 

Shipping: U.S. orders transit time takes within 5-9 days

All orders will receive an email confirmation that includes tracking information once the package ships.

Our Guarantee

• Sometimes your orders can get lost/damaged in their journey to you. If this occurs, we will send you a replacement free of charge. Just contact our support.
• All of our products are made to provide 100% satisfaction to each one of our clients. If you're not happy with what we delivered, you may return it for a full refund or replacement. 

 

Important Remarks

Refunds are not given on free items. However, replacements are given for items lost while shipping.

Replacements are also sent up to 7 days after receiving your free item if damaged.

 

Tracking Updates: Tracking numbers may take 24-48 hours to activate once created. Seeing "Label Created" for a short period is normal. 

If you cannot find your tracking number, please get in touch with us at support@briarstorm.com